General services concierges are the closest to the action throughout the festival! Provide drinks services across bars and main stages whilst soaking the festival atmosphere. You’ll also be lending a helping hand to new campers pitch their tents when they arrive.

You'll need to arrive the Wednesday afternoon before the festival to give you time to get set up before the mandatory briefing that evening. The exact shifts will be confirmed closer to the time, but usually you'll have three shifts with a full day off over the main festival. You'll be finished by 10pm on Sunday. 

As a Team Leader, you’ll be responsible for a team of 10 - 15 concierges, making sure they know what they are doing and how they can be awesome Concierges. In particular, you’ll need to ensure that your team are present and on time and that they’re aware of their role (you can always ask core management for help). You’ll also need to motivate your team and keep their spirits high!

You will be working either in General Service or with Buggy Service.

You'll need to be onsite the Wednesday afternoon before the festival for a briefing. You'll have three 7* hour shifts, with a full day off over the main festival and will finish on Monday afternoon.

*you may need to attend shifts 30 minutes early to prep and support the team.

Child.org and the Access Team have worked together for many years to improve the experience for Access Customers at Latitude.

As an Access Buggy Driver, you’ll help Access Customers and their overloaded bags get from the car park to campsite and main arena.

Working less hours* than our other Charity Concierge positions, you’ll have plenty of time off to explore the festival.

If you’re passionate about going the extra mile and helping Access Customers to enjoy the festival and all its charm, sign up to become an access buggy driver. UK Driving Licence required.

*You’ll be required to work 1 x morning shift (8am-2pm), 1 x afternoon shift (2-9pm) and 1 x 3 late shift (9pm-12am).

As part of the Buggy Ground Crew you will be working in teams to manage the logistics of our festival taxi service. It will be your job to ensure a smooth taxi operation throughout the festival!

You'll need to be onsite the Wednesday afternoon before the festival for a briefing. You'll have three 7 hour shifts, with a full day off over the main festival and will finish on Monday afternoon.

Help overloaded festival-goers get to their camping spots with ease by becoming a Charity Concierge buggy driver this summer! You will be picking up and dropping off guests throughout the festival and so a UK Driving License is required.

You'll need to be onsite the Wednesday afternoon before the festival for a briefing and to drive around the different routes.

You'll have three 7 hour shifts, with a full day off over the main festival and finishing on Monday afternoon. If you aren't able to stay until the Monday evening but you're keen to drive a buggy, get in touch with hello@charityconcierge.org.

N.B. BUGGY DRIVING ROLES FOR LATITUDE 2024 NOW FULL. Please email hello@charityconcierge.org to be added to the waitlist.

As Buggy Assistant Manager, you’ll work closely with the Event Manager and be responsible for overseeing the Buggy Service.

You’ll be responsible for delivering an introductory briefing; overseeing the logistics of the buggy service from our Buggy HQ; and managing a team of up to 60 buggy drivers and ground crew.

This role requires significantly more responsibility. You’ll need to be a confident leader, comfortable in public speaking, apt in problem solving and have strong interpersonal and communication skills. Experience working in events and/or managing a team would be valued.

Please note: You cannot register for this role via our Ticket Tailor form. If you’re interested, please email hello@charityconcierge.org. We will then share the full role description and recruitment process with you.

We recommend signing up as a volunteer and then submitting your interest for the paid role; then if you're not selected your place is still reserved and we'd reimburse the deposit cost.

As General Services Assistant Manager, you’ll work closely with the Event Manager and be responsible for overseeing our General Services.

You’ll be responsible for delivering an introductory briefing to our General Service volunteers; overseeing the logistics of the General Service from our Main Arena HQ; and to manage a team of up to 40 General Service volunteers.

This role requires significantly more responsibility. You’ll need to be a confident leader, comfortable in public speaking, apt in problem solving and have strong interpersonal and communication skills. Experience working in events and/or managing a team would be valued.

Please note: You cannot register for this role via our Ticket Tailor form. If If you’re interested, please email hello@charityconcierge.org. We will then share the full role description and recruitment process with you.

We recommend signing up as a volunteer and then submitting your interest for the paid role; then if you're not selected your place is still reserved and we'd reimburse the deposit cost.